{"id":32,"date":"2021-01-31T21:35:36","date_gmt":"2021-02-01T02:35:36","guid":{"rendered":"http:\/\/newsite.hesscomp.com\/?page_id=32"},"modified":"2026-09-22T15:42:47","modified_gmt":"2026-09-22T19:42:47","slug":"support","status":"publish","type":"page","link":"https:\/\/www.cashierpro.com\/fr\/support\/","title":{"rendered":"Soutien"},"content":{"rendered":"<figure class=\"gb-block-image gb-block-image-8c5a2db5\"><img decoding=\"async\" width=\"500\" height=\"357\" class=\"gb-image gb-image-8c5a2db5\" src=\"http:\/\/www.cashierpro.com\/wp-content\/uploads\/2024\/05\/support.png\" alt=\"support\" title=\"support\" srcset=\"https:\/\/www.cashierpro.com\/wp-content\/uploads\/2024\/05\/support.png 500w, https:\/\/www.cashierpro.com\/wp-content\/uploads\/2024\/05\/support-300x214.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>For technical support, please call our 24\/7 hotline:<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sans frais : (888) 250-8135<br>Soutien r\u00e9gulier : poste 701<br>Soutien d\u2019urgence : poste 702<\/p>\n\n\n\n<a class=\"gb-button gb-button-03be1ffa gb-button-text button\" href=\"https:\/\/cashierprosupport.com\" target=\"_blank\" rel=\"noopener noreferrer\">Lien de soutien \u00e0 distance 1<\/a>\n\n\n\n<a class=\"gb-button gb-button-3fd10018 gb-button-text button\" href=\"https:\/\/cashierpro.screenconnect.com\" target=\"_blank\" rel=\"noopener noreferrer\">Lien de soutien \u00e0 distance 2<\/a>\n\n\n\n<a class=\"gb-button gb-button-422f3c20 gb-button-text button\" href=\"http:\/\/support2.cashierpro.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">Instructions d\u2019installation des mises \u00e0 jour<\/a>\n\n\n\n<h2 class=\"gb-headline gb-headline-a1eecc7d gb-headline-text\"><strong>Instructions d\u2019installation des mises \u00e0 jour<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CashierPRO est continuellement mis \u00e0 jour gr\u00e2ce \u00e0 vos suggestions. Pour tirer parti des plus r\u00e9centes am\u00e9liorations, veillez \u00e0 maintenir votre syst\u00e8me \u00e0 jour en effectuant les mises \u00e0 jour suivantes. Vous devez appliquer la mise \u00e0 jour \u00e0 chaque ordinateur sur lequel CashierPRO est install\u00e9. <strong>The update must be installed on each computer that uses CashierPRO.<\/strong><\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-7cd14b7a gb-headline-text\"><strong>Steps to Complete the Update<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Assurez-vous que tous les ordinateurs sont d\u00e9connect\u00e9s de CashierPRO.<br>Dans l'utilitaire de base de donn\u00e9es CashierPRO, ex\u00e9cutez la fonction de sauvegarde des bases de donn\u00e9es.<br>Dans l'utilitaire de base de donn\u00e9es CashierPRO, arr\u00eatez toutes les bases de donn\u00e9es.<br>Download the update to the Server and do the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Double-click on the update to start the process.<\/li>\n\n\n\n<li>When prompted, click Next through the Install Wizard screens.<\/li>\n\n\n\n<li>When the Update is installed, click Finish. &#8211; If there are any errors during the update, do not continue; contact CashierPRO Support.<\/li>\n\n\n\n<li>Dans l'utilitaire de base de donn\u00e9es CashierPRO, d\u00e9marrez toutes les bases de donn\u00e9es.<\/li>\n\n\n\n<li>The update will now be distributed to each computer. The update will install automatically, but it may display a User Account Control screen asking you to run <strong>cashierpro_update.exe<\/strong>. Click Yes to allow the update to install.<\/li>\n\n\n\n<li>Do not attempt to start CashierPRO on a computer before the update is installed. If you have any issues or questions, contact CashierPRO Support.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-5b269986 gb-headline-text\"><strong>Mise \u00e0 jour CashierPRO 4.1<\/strong><\/h2>\n\n\n<div class='w3eden'><!-- WPDM Link Template: Default Template -->\n\n<div class=\"link-template-default card mb-2\">\n    <div class=\"card-body\">\n        <div class=\"media\">\n            <div class=\"mr-3 img-48\"><img decoding=\"async\" class=\"wpdm_icon\" alt=\"Icon\"   src=\"https:\/\/www.cashierpro.com\/wp-content\/plugins\/download-manager\/assets\/file-type-icons\/exe.svg\" \/><\/div>\n            <div class=\"media-body\">\n                <h3 class=\"package-title\"><a href='https:\/\/www.cashierpro.com\/fr\/download\/cashierpro-version-4-1-8-0\/'>CashierPRO Version 4.1.8.0<\/a><\/h3>\n                <div class=\"text-muted text-small\"><i class=\"fas fa-copy\"><\/i> 1 file(s) <i class=\"fas fa-hdd ml-3\"><\/i> 193 MB<\/div>\n            <\/div>\n            <div class=\"ml-3\">\n                <a class='wpdm-download-link download-on-click btn btn-primary' rel='nofollow' href='#' data-downloadurl=\"https:\/\/www.cashierpro.com\/fr\/download\/cashierpro-version-4-1-8-0\/?wpdmdl=3595&refresh=6ad07b3c1996b1792047932\">Download<\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<\/div>\n\n\n<div class='w3eden'><!-- WPDM Link Template: Default Template -->\n\n<div class=\"link-template-default card mb-2\">\n    <div class=\"card-body\">\n        <div class=\"media\">\n            <div class=\"mr-3 img-48\"><img decoding=\"async\" class=\"wpdm_icon\" alt=\"Icon\"   src=\"https:\/\/www.cashierpro.com\/wp-content\/plugins\/download-manager\/assets\/file-type-icons\/pdf.svg\" \/><\/div>\n            <div class=\"media-body\">\n                <h3 class=\"package-title\"><a href='https:\/\/www.cashierpro.com\/fr\/download\/release-notes-for-version-4-1-8-0\/'>Release Notes for Version 4.1.8.0<\/a><\/h3>\n                <div class=\"text-muted text-small\"><i class=\"fas fa-copy\"><\/i> 1 file(s) <i class=\"fas fa-hdd ml-3\"><\/i> 324 KB<\/div>\n            <\/div>\n            <div class=\"ml-3\">\n                <a class='wpdm-download-link download-on-click btn btn-primary' rel='nofollow' href='#' data-downloadurl=\"https:\/\/www.cashierpro.com\/fr\/download\/release-notes-for-version-4-1-8-0\/?wpdmdl=3600&refresh=6ad07b3c26dc31792047932\">Download<\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>For technical support, please call our 24\/7 hotline: Toll-Free (888) 250-8135Regular Support: x:701Emergency Support: x:702 Update Installation Instructions CashierPRO is always being updated with suggestions &#8230; <a title=\"Soutien\" class=\"read-more\" href=\"https:\/\/www.cashierpro.com\/fr\/support\/\" aria-label=\"Read more about Support\">Read More<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.cashierpro.com\/fr\/wp-json\/wp\/v2\/pages\/32","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cashierpro.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cashierpro.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cashierpro.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cashierpro.com\/fr\/wp-json\/wp\/v2\/comments?post=32"}],"version-history":[{"count":0,"href":"https:\/\/www.cashierpro.com\/fr\/wp-json\/wp\/v2\/pages\/32\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cashierpro.com\/fr\/wp-json\/wp\/v2\/media?parent=32"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}